Faraday Cases products are engineered for maximum performanceand durability. All products carry a Limited Lifetime Warranty to the original retail purchaser only, to be free from defective material and workmanship under normal and intended use. The Faraday Cases Limited Lifetime Warranty is valid for products sold to the original purchaser, from the date of purchase, as follows: plastics cases for 5 years; composite laminate cases for 3 years. In the event the original retail purchaser detects a defect in the material or workmanship, the product along with proof of purchase date should be returned to an authorized Faraday Cases reseller or directly to Faraday Cases with the postage prepaid. Faraday Cases agrees to repair or replace at Faraday Cases’ sole discretion any product found to be defective in material or workmanship within the time period specified above.
To ensure proper warranty coverage, make sure Faraday Cases products are purchased from approved resellers only. Be sure the dealer has a mailing address and provides a receipt that verifies: dealer name and address, customer name and address, date of purchase, and details items purchased and their cost. Receipt must be presented for warranty coverage. All warranty claims of any nature are voided if the product has been altered, damaged or in any way physically changed, or subjected to abuse, misuse, negligence or accident. Shielding effectiveness of Faraday Cases may degrade over time if proper maintenance is not performed, namely, replacement of worn conductive gasket materials. For the full Faraday warranty go to:
How to obtain warranty or repair service
To assure proper return of your repaired or replaced Faraday product, include a description of the problem, your name, shipping address, daytime phone number, and product serial number. You must contact us to receive an RMA number prior to returning your product.